At Leokynd, we take utmost care in delivering the best quality kidswear. Each product goes through strict quality checks before dispatch.

To maintain hygiene and ensure fairness for all customers, we follow a strict no return and exchange policy—except in cases where the item received is damaged, defective, or incorrect.

Eligibility for Return/Exchange

We will only accept returns or exchanges if:

  1. The item is defective, damaged, or wrong product was sent.
  2. A complete unboxing video is shared, starting from the sealed package to product reveal, without any cuts or edits.
  3. You notify us within 24 hours of delivery via [email/WhatsApp/call].

Unboxing Video Requirement

  • The unboxing video must clearly show the condition of the outer packaging and the product inside.
  • Claims without an unboxing video will not be accepted.

Process for Return/Exchange

  1. Share the unboxing video and issue details via [email/WhatsApp].
  2. Our team will verify and respond within 2-3 business days.
  3. If approved, we will arrange for pickup or provide further return instructions.
  4. A replacement or refund will be initiated once we receive and inspect the item.

Refund Timeline

  • Refunds (if applicable) will be processed to your original payment method within 7-10 business days after approval.

Important Notes

  • No returns/exchanges will be accepted for size issues, change of mind, or used products.
  • Products must be returned in their original condition, unused, and with all tags intact.

Contact Us

For any queries, reach out to us:
📩 Email: info@leokyndapparel.com
📱 WhatsApp: 6367418508
🌐 Website: https://leokynd.com/